Right of withdrawal


Statutory cancellation policy

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods (or, in the case of separate deliveries, the last goods). In order to exercise your right of cancellation, you must inform us of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post or email).

The revocation must be sent to:

E-mail:  Contact@ alexanderburhans.com

Or by post to:

artline gmbh

Rotlaubstrasse 4

79427 Eschbach, Germany



You can also exercise your revocation by returning the goods without comment. Unless the circumstances indicate otherwise, the return of the goods without comment is understood as a declaration of cancellation. Please also note that returned goods must be in a condition that corresponds to normal use for the purpose of checking the goods - as would be customary in a shop for trying them on - and must have the original label. If the goods deteriorate through further use, we reserve the right to demand compensation.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation or the goods without comment before the cancellation period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the inexpensive standard delivery we offer have) to be repaid immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier.

You have to return the goods immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract to the following address:

Return address:

artline gmbh

Rotlaubstrasse 4

79427 Eschbach, Germany

The deadline is met if you send the goods before the period of fourteen days has expired. We bear the costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary to check the nature, properties and functionality of the goods.

With the following sample cancellation form, we are only fulfilling our statutory information requirements. It is not necessary for you to give us your revocation separately, e.g. explain using the form below. The return of the goods without comment is sufficient as a declaration of cancellation.

Model withdrawal form

If you want to cancel the contract, you can also fill out this form and send it back to us.

artline gmbh

Rotlaubstrasse 4

79427 Eschbach, Germany

or  Contact@ alexanderburhans.com

1. I / we hereby revoke the (*) contract concluded by me / us for the purchase of the following goods (*) / the provision of the following service (*).

2.Ordered on (*) / received on (*)

3. Name of the consumer (s)

4. Address of the consumer (s)

5. Signature of the consumer (s) (only if this is notified on paper)

6th date

(*) Delete where inapplicable.

Data protection and creditor protection

All personal data are always treated confidentially.

The personal data collected from you will be processed, used and stored for the purpose of processing and executing your order. If necessary, your data will also be transmitted to affiliated companies and / or our service partners and processed and used by them for the purpose of order processing.
During data processing, your interests worthy of protection are taken into account in accordance with the statutory provisions.


The consumer is entitled to a warranty for defects in the purchased goods in accordance with the statutory provisions of §§437 ff. BGB. In particular, the customer can request supplementary performance (new delivery or removal of defects). Artline GmbH is, however, entitled to refer the customer to the new delivery if the removal of defects would involve disproportionate effort. The warranty claims expire two years after delivery of the goods. The buyer should assert his warranty claims by stating the order number, his name and address as well as briefly stating the reasons. At the request of Artline GmbH, the customer sends the defective goods to the following address for inspection at Artline GmbH's expense and risk:

artline gmbh

Rotlaubstrasse 4

79427 Eschbach, Germany

Copyright and Trademarks

The content of this website, including texts, graphics, photos, illustrations, images, moving images, sounds and software is protected by copyright. The download or use is only permitted for private use. Further publication, transmission, reproduction or other use of the images is prohibited. These may not be used without our prior written consent.

Operator information

artline gmbh

Rotlaubstrasse 4
79427 Eschbach, Germany

Managing director: Alexander Burhans

E-mail:  Contact@ alexanderburhans.com

Register entry:
Registration in the commercial register.
Register court: Freiburg District Court
Register number: HRB 702487

Tax ID:
Sales tax identification number according to §27 a sales tax law: DE260938226

Online dispute resolution:

Online dispute resolution in accordance with Article 14, Paragraph 1 of the ODR Regulation:
The European Commission provides a platform for online dispute resolution (OS). You can find this at http://ec.europa.eu/consumers/odr/

Artline GmbH is neither willing nor obliged to take part in dispute settlement proceedings before a consumer arbitration board.

Disclaimer for external links

As far as there are links to websites of other providers, we have no influence on their content. Therefore, no guarantee or liability can be assumed for this content. The respective provider or operator of the pages is always responsible for the content of these pages. The linked pages were checked for possible legal violations and recognizable legal violations at the time they were linked. No illegal content was found at the time the link was created. However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of a violation of the law. As soon as we become aware of legal violations, these will be removed.